Hi,
My company provides network facilities for a french legal profession.
The WAN covers around 5000 sites. On each site there are several users.
Depending of the site size, the bandwith goes from 2Mbps to 4Mbps. The latency is 50ms, 80% of the time. 20% of the time, the latency is up to 50ms (mainly due to parameters we cannot control).
We offer a cloud infrastructure for the softwares editors but some of them have decided to deploy solutions based on Remote Desktop Services. Basically, they deploy their solution on our cloud infrastructure and ask users to connect it using Terminal Server. I guess the advantage is they only have to deploy once their solution but the problem for us is that the user experience is directly dependant on the WAN latency.
My question is quite simple: In this situation (WAN network with latency spikes), is it a good practice to deploy a Remote Desktop Services based architecture ?
Thanks in advance for your answers.