Environment:
Terminal Server 2003 R2 w/ SP2 (Windows updates last run on October 6th, 2012)
Windows XP and 7 clients running either RDP client 5.2 or 6.1.
Below issue started happening shortly after the terminal server rebooted mid-morning (software app update). Also, some folders were cleaned up due to low space on the server. Some of the folders removed were printer driver installer folders. Unfortunately, I am unable to bring back the data at this point (no backup of the affected folders).
Issue:
I have an issue where it takes users 10+ minutes for their session to log off only when printers are redirected to the session. If I disable printer redirection on the client (uncheck the printers in the options of the RDP client), users log out within seconds. This happens on RDP clients 5.2 and 6.1. I have installed UPHClean already, but the problem persists. I do get event ID 1401 from UPHClean occasionally but not consistantly (when long logoffs occur, this event is not always generated). The message is related to winlogon.exe, and registry key HKCU\Printers\DevModePerUser. This behavior occurs with new and old users alike. It happens regardless of roaming profile settings (on or off), and the user has been placed in an OU in Active Directory that would prevent policy inheritance. I have also attempted to turn on debug on winlogon. I gathered a log of user logoff both with and without the printer redirection set. Both logs appear similar.
I would appreciate some assistance with this issue. Thanks in advance!