Hello
Very often when our users want to open an Office document in SAP GUI, the document does not show up and they receive an information, that no document has been opened. After this they have to shutdown and restart SAP GUI.
At the same time the following error message is logged in the system log:
Unable to start a DCOM Server: {00020906-0000-0000-C000-000000000046}. The error:
"1260"
Happened while starting this command:
"C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE" -Embedding
This happens on Remote Desktop enabled Servers 2008 R2 with all patches and Citrix XenApp 6.0 installed. I can confirm, that our systems are not short of any resources and that the users have the current Citrix client software installed. Unfortunately I did not find an other reason for this problem on the web.
Any help is necessary as soon as possible, because our users are very short of time.
Thanks in advance