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Unable to install Office 2007 on Windows 2003 Terminal Server

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I have two Windows 2003 Terminal Services that a couple users connect to.  They have Office 2003 Enterprise installed.  I'm attempting to upgrade them to Office 2007 Enterprise.

While logged into the TS Serve as the domain administrator, from a command prompt, I'm typing:

change user /install and I see the message "user session is ready to install applications"

I run the Office 2007 setup and I see the Upgrade or Customize button.

When I click upgrade, nothing happens.  When I click customize then the upgrade button.  Nothing happens.  I can click the button all day and the software never actually starts working.  It's like a dead button.

So, I'm sure I'm missing something here - but what?  Does anyone know what's going on?  If you need more information, please do let me know.

Thank you in advance for your reply.


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