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Remote Desktop / Terminal Services monitoring

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Hello everyone,

 I have been running into a problem with my network where the users are seeing a large slowdown with their connections from their location to the cloud, and there is plenty of bandwidth, and it appears to be an issues with the cloud server we are running (win 2008r2)  it seems as though when they experience this issue, that it may be that all users are using the same software at a time causing the connection/ server to bog down, my questions is if there is a way to monitor this issue, and not by just looking at the task manager as an administrator, that isn't very helpful. We also have a VPN tunnel from our office to the cloud as well, and we have troubleshooted everything else. i would like to find out if someone is somehow abusing the connection.


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