i have a client who recently upgraded his computers from xp to win7. he has a multi store quickbooks pos setup where he has to log in to a remote desktop connection onto a server in another store. he used to just login and run his reports and then print them locally. since the upgrade, he has not been able to do this. the work around i found was to keep the xp laptop just for printing reports. well, now he is separating from the other store and going out on his own. he needs to run some reports and save them to the local machine in order to bring the databases to his store. first, i need to know how to make the win 7 computer print the reports locally, so that he can run them (the xp laptop crashed). second, i need to know how to copy the files onto his local computer (in server 2008 i can drag and drop them, not in 2003).
the win 7 is 64 bit, the server 2003 is 32. i tried installing the print drivers locally onto the server, but it's the wrong architecture. i also tried installing the 32 bit drivers onto the win 7 machine, same thing. i found several things to try, but really need to get this fixed asap. when i try to install the printer, it shows up, and adds just fine. i am really having a fit here.
the copying thing is an absolute must also. i may be able to get by without the print issue fixed, but would like to know what happened just for my own information. thanx in advance.