We have two servers:
- Server 2012 R2 RDS
- Server 2008 R2 RDS
Users are constantly reporting being unable to change their screen resolution. After some digging, the reason they're trying to change the resolution is because their text is too small to see. DPI scaling is obviously the answer, but when users go into the setting it is greyed out and cannot be changed.
Now, for Server 2008 R2, I've found this link:
http://support.microsoft.com/kb/2726399/en-us
Does this hotfix actually do what I suspect/hope/blindly-pray it will do? Does it re-enable the DPI options if connected via RDP? The article doesn't actually say what it does, just that it will "fix" the issue.
Next, for Server 2012 R2, I've found this link:
http://blogs.msdn.com/b/rds/archive/2012/06/13/remote-desktop-services-what-s-new-in-windows-server-2012-release-candidate.aspx
The second last section mentions "Support for Changing DPI in Remote Sessoins." Having logged into this RDS server, this is not the case, the setting is greyed out just like in Server 2008 R2.
- What needs to be done to get this working on both platforms? My end result is I want users to log in and be able to go into the preferences, move the DPI slider to their desired text size and fix their problem without resorting to workarounds like decreasing the resolution of their local PC to increase the apparent size of text.
- If this isn't possible, is there a way to configure RDS to run at a lower resolution permanently but to stretch to fit any screen resolution? Right now, if you drop the resolution on an RDP session, it just takes up part of the user's screen. In the newest RDP clients, I notice the Smart Sizing option, but it apparently isn't "smart" enough to stretch higher than the base resolution of the session.
I've looked through literally years of forum posts and articles and nothing seems to point at a user-friendly fix such as take the slider, choose your size, done.