Dear Sirs:
Our server is 2008 R2 with latest service pack. We run remoteapp and we publish our app using the build in certificate. Well, one of my users complained that it disconnects after 20 minutes, when timeouts are set for 8 hours plus. I believe this is not an issue with the software, but an issue with the Cable providor ISP. The reason I believe this is because another user tries it from home, and has no problems and does not disconnect. Can you tell me the steps to troubleshooting this? Is there a client log in remote app that would give us some additional info?
TEK