Since Windows 2012 doesn’t Remote Control/Shadow, we would like to use Remote Assistance/Easy Connect to control remote session to support our RD users. But whenever I try to run Remote Assistance, the Use Easy Connect is grayed out.
I have enabled “Peer Name Resolution Protocol” (PNRP) as show the screenshot.
The IPv6 is enabled. All 3 Windows 2012 servers have the same issue and all my Windows 7 and 8 computers don’t have this problem when using Remote Assistance. What could be the problem?
Bob Lin, MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on
How to Setup Windows, Network, VPN & Remote Access on